A Manager's Guide to Resolving Conflict

Nina Thompson

Vp Product, google ventures

John Tyler

Head of cx, salesforce

Nick Smith

Senior po, hello moday

This course is designed to equip managers with the tools and strategies needed to address and resolve team conflicts effectively. By fostering open communication and understanding, managers can turn challenges into opportunities for growth and collaboration. Throughout this course, you will gain insights into identifying the root causes of conflict, mediating disputes, and creating a harmonious work environment.

7 Chapters
1 Certification
340 Questions
25 Video
32 PDF

Become a Strategist

You will learn how to develop, organize and implement a content marketing strategy, analyze and measure the effectiveness of content marketing, write compelling copy, set a strategic framework when writing

Personal brand

You will also learn how to put the ideas presented to you into action and build your own personal brand through content marketing.

Course Lessons

Meet the instructor

Patrick Jones is a content marketing professional since 2002. He has a Masters Degree in Digital Marketing and a Bachelors in Education and has been teaching marketing strategies for over 15 years in Chicago. Patrick enjoys teaching all levels and all ages. He looks forward to sharing his love of building meaningful and effective content with all students to develop their marketing abilities.